Envy Signature Salon Limited's Business Purposes

We use the information we collect to provide you with offers and services, to deliver to you; advertisements, offers or other content tailored to your interests, and to conduct other Envy Signature Salon Limited business operations.

The following are examples of how we may use the information we collect:

• Answer your questions or respond to your requests
• Fulfil an order request
• Develop new products and services
• Create and manage your account
• Process payment for purchases or other services
• Protect against or identify possible fraudulent transactions
• Send you email and/or postal messages with information about Envy Signature Salon Limited brands and other content we think may be of interest to you, including brand and service information from carefully selected business partners
• Develop and provide advertising tailored to your interests, including interest-based advertising
• Personalise your experience on our websites by presenting services and information tailored to you
• Enforce our Terms and Conditions and otherwise manage our business

The success of our business depends on your trust, and we do not sell your personal information to marketers. We share your personal information within Envy Signature Salon Limited and as described in this Policy Notice. We do not share personal information with marketers outside of Envy Signature Salon Limited unless you consent to such sharing, or as described within this Policy Notice.

Third-party Service Providers

We rely on third-party service providers to perform a variety of business operations on our behalf. In so doing, we may need to share your personal information with them. We provide our service providers with only the personal information they need to perform the services we request, and we require that they protect this information and not use it for any other purpose.

For example, we may rely on a service provider to:

• Fulfil your service requests and answer your questions
• Host our sites and deliver our email or other communications
• Manage payments or take other actions on our behalf
• Analyse our data, sometimes combined with data from other sources, to send you communications or provide professional services
• Conduct research and analyse data to improve our products, services and sites
• Perform other services that we request

Other Situations

We may disclose your personal information:

• To protect and defend the rights and property of Envy Signature Salon Limited (including enforcing our Terms and Conditions)
• When required by law and/or government authorities

Personal Information Retention Period

We will retain Personal Information for the period necessary to fulfil the purposes outlined in this Privacy Notice, unless a longer retention period is required or permitted by law.

Examples:

• When you notify us, you wish to come off our mailing lists, we will erase your data within 4 weeks
• We may keep your personal data for periods as stipulated under the IMS Documented Information Register

Information Security

Envy Signature Salon Limited is committed to keeping personal information secure. We have implemented technical, administrative and physical procedures designed to protect personal information from loss, misuse or alteration.

We limit access to personal information to those who have a business need. We keep personal information in accordance with our companies information security policy.

Information Transfer

Envy Signature Salon Limited may transfer your personal information within Envy Signature Salon Limited and/or to other third-parties, such as our third-party service providers and business partners (Joint Controllers). Your personal information may be transferred to, stored and processed in a country other than the one in which it was collected. This information will remain within the European Union or countries with appropriate adequacy status.

We have implemented procedures and controls to help ensure that personal information is protected no matter what country it is stored in or transferred to.

United Kingdom (Adequacy)

Childrens’ Online Privacy

We do not intend to collect personal information online or by other means from children under the age of 13 or as defined by local legal requirements.

Legal Effects and Impact to Individuals:

In some cases, the personal information you provide our clients (Data Controllers) may form contractual obligations and have a significant impact on the individual or individuals providing the information. If you decide not to provide personal information, Envy Signature Salon Limited may not be able to complete the data processing on behalf of our clients. The provision of personal information direct to Envy Signature Salon Limited would not normally in its self adversely affect an individual.

SalonIQ (Joint Controller) A commercial relationship for the provision of appointments and services

Netpay (Joint Controller) A commercial relationship for the provision of processing payments

Peninsula (Processor) A commercial relationship for the protection of defence of the rights and property of Envy Signature Salon (including enforcing our terms and conditions)

Lawful Basis for Processing Personal Information

We will process your information on the following lawful basis as defined by EU Data Protection Law, UK Data Protection Act 2018 and other relevant regulatory laws

• Consent example marketing
• Legitimate interest of Envy Signature Salon limited example a contractor’s contract
• Performance of a contract example for assessing an individual’s suitability for employment
• Legal obligations that Envy Signature Salon are subject to example providing information to relevant tax authorities